Terms of use

You may use the Power to Change (referred to as ‘Power to Change Trust’) website (referred to as ‘the Website’) subject to these terms and conditions. Access and use by you of this website constitutes acceptance by you of the terms and conditions.

1. General

1.1. Registering with the Website allows you to submit details about your organisation, share stories, ask questions and comment on topics. To ensure that all submitted content is appropriate for all audiences, all content will be subject to moderation.
1.2. By submitting content to any part of the Website you grant Power to Change Trust a royalty-free and irrevocable permission to reproduce.
1.3. If you break these terms and conditions, the moderator has the right to remove part or all of your submitted material without warning. If you repeatedly breach these terms and conditions, you may be permanently prevented from registering, logging in and/or posting and have your account deleted.


2. About your use of the Website

2.1. Your use of the Website must comply at all times with these terms of use and any directions published from time to time by Power to Change Trust on the Website or notified to you. Power to Change Trust grants you a non-exclusive and non-transferable right to access the Website and, subject to these terms of use, to register as a user of the Website;
2.2. You agree Power to Change may without warning at any time, for any reason, at its absolute discretion, and without liability to you:
a. reject your application to be a registered user of the Website; and/or
b. remove you as a user of the Website; and/or
c. prevent you from accessing any part of the Website, and/or
d. delete you as a user and your user account.

3. By using this Website, you agree:

3.1. not to use the Website for any purpose that is unlawful, promotes illegal activity, breaches any applicable code of conduct, infringes third party’s rights or is otherwise prohibited by these terms of use; and
i. that you hold the copyright for any material that you submit;
ii. that you have obtained the appropriate consents from all persons appearing in any content you submit;
iii. you will not to use the Website to advertise or promote any commercial services, or disseminate spam
iv. you will not to post anyone’s personal details without their permission;
v. not to post any material that can cause harm to another user’s computer;
vi. not to submit any material that Power to Change Trust in its sole discretion may deem to be offensive, libellous or defamatory, or inappropriate for children;
vii. not to reformat or frame any part of the web pages that form part of the Website;
viii. not to create multiple profiles; not to impersonate people or other users: and you must not invade someone’s privacy.
ix. not to submit material that may have a detrimental effect on the reputation of Power to Change Trust, the National Lottery or of the National Lottery Community Fund as a distributor of public money or as a Government sponsored body; and
x. not to make copies in any form of all or parts of the content other than as reasonably required for your personal non-commercial use.

4. Registration

4.1. You must register as a user of the Website to submit content of any kind. Power to Change Trust has absolute discretion as to whether to accept or reject your application to register as a user of the Website.

4.2. When you register as a user of the Website you will select a username and password to access your user account. You are responsible for maintaining the confidentiality of your password. Your username must not be offensive or contain profanities. Power to Change Trust can use its discretion to determine whether a user name is appropriate.

4.3. You are responsible at all times for your user account and for any actions that take place using your account. The information that you provide when you set up your account must be true and accurate. If the Power to Change Trust suspects that the information provided is incorrect, misleading, or not true then the Power to Change Trust may suspend or terminate your account.

4.4. You must immediately inform the Power to Change Trust of any unauthorised use of your password, your user account or any other breach of security in connection with the Website. You should ensure that you log-out of your account each time you finish using the website.

5. Intellectual property / Copyright

5.1. All web content including but not limited to the text, images, audio, video and animation placed directly onto this Website by the Power to Change Trust is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this licence, visit http://creativecommons.org/licenses/by-sa/4.0/.

5.2. The Website and the Power to Change Trust are not responsible for copyright infringements made by any third party resulting from the publication of your content on the Website.

6. Linking policy

6.1. You do not have to ask permission to link directly to pages hosted on this site. However, we do not permit our pages to be loaded into frames on your site. Our pages must load into the user’s entire window.
6.2. We only link to our grant recipients, partners and websites which provide useful information which supplements our own information services. Any links or frames which connect the Website to other websites are provided by the Power to Change Trust for convenience only, and by accessing those linked sites you agree to any terms of access or use imposed by those linked websites.
6.3. We are not responsible for the contents, accuracy, opinions or links from these websites and we not provide any warranty, or assume any responsibility, regarding the quality, accuracy, source or any other aspect of the material on the linked websites.

7. Liability

7.1. To the extent permitted by law, the Power to Change Trust will not be liable (including in negligence) for any loss of profits, loss of revenue, loss of data, loss of use of data; or any direct, indirect or consequential loss or damage, incurred by or awarded against you or any other person arising directly or indirectly from your access to or use of the Website (or any linked website); or any cost, loss, liability or expense arising from death, personal injury or damage to property (including damage to your software, hardware or data) resulting directly or indirectly from you access to or use of the Website (or any linked website).

7.2. You indemnify and hold the Power to Change Trust, its employees, officers and agents harmless from and against any claims, liability, expenses, losses, damages and costs (including legal costs and expenses) (Loss) incurred by any of those indemnified where such Loss was caused directly or indirectly by:
a. your access to or use of the Website; or
b. any contributions made by you (or on your behalf) to the Website (including, without limitation, Loss caused by a claim that your contribution infringes the intellectual property or other rights of any person).

8. Disclaimer

8.1. You acknowledge that you use the Website at your entire risk. We do not guarantee our site is secure or free from bugs or viruses.
8.2. The Power to Change Trust is not responsible for any content that originates from non-Power to Change Trust sources. We do not vouch for or warrant the accuracy, completeness or usefulness of any such content, and are not responsible for the contents of any submitted material or posts.

8.3. All content is provided on an as is basis only. We cannot warrant that the Website or any content provided will meet any of your needs or requirements or that it will be complete, error free, accurate or that it will be delivered without interruption, fault or error. Accordingly and to the maximum extent permitted by applicable law, we hereby disclaim all warranties and conditions, whether express, implied or statutory, regarding the website and the content, including, but not limited to, any warranty of satisfactory quality or fitness for a particular purpose and non-infringement of third party rights.

9. Contact details and further information

9.1. For a hard copy set of these terms and conditions please send a stamped self addressed envelope to Power to Change, Clarence Centre, 6 St George’s Circus, London SE1 6FE.

9.2. The Power to Change Trust reserves the right to amend these terms and conditions from time to time therefore you should check these terms regularly.

10. Reporting issues or making a complaint

You may report any comments or complaints about this Website by: e-mail info@thepowertochange.org.uk or call 020 3857 7270.

11. Assistance with the Website

If you experience any difficulties with this Website please call the Power to Change Trust on 020 3857 7270.

12. Privacy and Data Protection

12.1. The Power to Change Trust is committed to protecting your privacy. This privacy policy only applies to our Website. You can view a separate privacy policy on how we collect and use your information if you apply for a grant from us.
We will collect data from you when you register to use our Website.
12.2. This data can sometimes comprise personal data, to which UK data protection laws apply. All personal data gathered will be held securely by the Power to Change Trust in line with the Data Protection Act 1998. All such data will not be shared by the Power to Change Trust with any third party unless required to do so by law.

12.3. We collect the following information from people visiting the Website:
i. The questions, queries and feedback people leave, including your email address if you send us email.
ii. Visitors’ IP addresses, and details of which browser they used.
iii. Information on how people use the site, using cookies and page tagging techniques; and
iv. If you send us feedback, a record of your message will be kept in line with our archive and retention policy.
How we use your information

12.4. Any information we collect is used to:
i. Improve the content and design of the Website.
ii. To contact you via email and notify you of changes to our terms and conditions of use or site maintenance issues.
iii. To contact you via email and send you information about the Power to Change Trust’s products or services or provide you with updates relating to online community activity. You can opt out of receiving these updates within the settings of your profile if you wish.
12.5. We will never share or sell your information with other organisations for marketing, market research or commercial purposes, and we don’t pass on your personal information to any other Website. We do however use our cookies to gather information about how people use our Website using analytics.

13. Connecting to other websites

13.1. This site contains links to and from websites of other organisations. This privacy policy (the one you’re reading) only applies to this Power to Change Trust site.
13.2. If you go to another website from this one, please read the privacy policy on that website if you want to know what it does with your information.
13.3. When you come to us from another website, we may get personal information about you from the other website. You should read the privacy policy of websites you visit that link you to us if you want to know about this.

14. The Power to Change Trust Cookie policy

We use cookies to help customise your experience.


This site, like many others, uses small files called cookies to help customise your experience. Most big websites use cookies.
They improve things by:
i. remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
ii. remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it
iii. measuring how you use the website so we can make sure it meets your needs.
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. We don’t gather personal information about you, which we then share with others.
To learn more about cookies and how you can control them, visit www.aboutcookies.org

What are ‘cookies’?

‘Cookies’ are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a “memory” for the website, enabling it to recognise a user and respond appropriately.
If you’d like to change your cookie settings, or remove cookies go to the Help section of your web browser.

15. Governing Law

These terms and conditions shall be exclusively governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.


Our Privacy Policy

Last updated: October 2019     

  1. Introduction

At Power to Change we respect the privacy of visitors to our website (www.powertochange.org.uk).

This policy is concerned with how we collect information, what we do with it and what controls you have over your personal information. We take our duty to protect your personal information very seriously. This policy explains how we collect, manage, use and protect your personal information and what controls you have over your information.

Power to Change uses information collected through our grant applications, surveys, events, or partner referrals. This information is collected for the promotion of Power to Change’s charitable purpose through our projects and programmes.

  1.     Information We Collect

Power to Change collects your information to process applications for our programmes and projects; to enhance and develop our programmes and projects; and to widen wherever possible participation in those programmes and projects from communities across England.  We aim to provide you with the best experience when working with us and our partners.

Some of this data will be provided by you.  For example, when you complete an application form for a grant or project, you fill in a website contact form, or you hand a business card to us at events.

Some of this data will be collected about you, for example, via cookies, from third-party public sources or when you open one of our emails.  We may also, from time to time, ask for your participation in one of our surveys and/or research interviews, by way of web-based survey management tools. These surveys are always optional, consent will be sought before asking for your participation, and at no time is any of your personally identifiable information asked for, processed or stored.

Information you provide to us:

  • Information provided as part of a grant or project application, either directly or via one of our carefully selected partners (including, but not limited to; name, address, email address, direct dial phone number, mobile phone number company/organisation name, job title, areas of interest, financial data pertaining to the organisation you are applying on behalf of, and other information deemed necessary in order to process the application.
  • Information that you provide to us when contacting us through our websites (including name, address, email address, direct dial phone number, mobile phone number company/organisation name and job title)
  • information that you provide to us for the purpose of requesting information, including programme and marketing communications, subscribing to our email notifications or newsletters (including name, address, email address, direct dial phone number, mobile phone number company/organisation name and job title)
  • information contained in or relating to any communication that you send to us or send through our websites (including the communication content)
  • any other personal information that you choose to send to us.


Information that we may collect about you:

  • metadata information about your computer and your visits to and use of our websites (as per our cookie policy). For example, when someone visits our websites we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various pages on our sites.  This general information is processed in a way which does not identify anyone.
  • information about you that we collect from other public sources such as your Twitter handle or LinkedIn profile. For example, Company Name, Company Address, Sector, Job Title and Company Size
  • information provided to us by our email service provider which includes when you open one of our emails and the links you clicked on.
  1.      Use of Your Data

We may use your data for the purposes specified in this policy or the relevant pages of the websites to provide you with the information that you have requested of us. We may also use your personal information to comply with our legal obligations.

We may use your personal information to:

(a)      administer our websites, and business;

(b)      personalise our websites for you;

(c)      enable your use of the services available on our websites;

(d)      send you email notifications, newsletters and sales and marketing communications that you have specifically requested;

(e)      deliver a better or more tailored application experience;

(f)       deal with enquiries and complaints made by or about you relating to our websites;

(g)      keep our websites secure and prevent fraud;

(h)      verify compliance with the terms and conditions governing the use of our websites.

(i)       to optimise our marketing campaigns.

  1.    Your Rights

You have a number of rights about how the personal information you provide can be used.

These are:

  • Transparency over how we use your personal information (right to be informed).
  • The ability to request a copy of the information we hold about you, which will be provided to you within one month (right of access).
  • Update or amend the information we hold about you if it is wrong (right of rectification).
  • Ask us to stop using your information (right to restrict processing).
  • Ask us to remove your personal information from our records (right to be ‘forgotten’).
  • Object to the processing of your information for marketing purposes (right to object).
  • Obtain and reuse your personal information for your own purposes (right to data portability).
  • Not be subject to a decision when it is based on automated processing (automated decision making and profiling).


If you would like to know more about your rights under data protection law, you can find out more at the Information Commissioner’s Office website.

If you wish to talk through anything in our privacy policy, find out more about your rights or obtain a copy of the information we hold about you, please contact us (details at the bottom of this page), we will be happy to help.


  1.     Our Legitimate Interests

Power to Change is a charity funded by an endowment made by the Big Lottery Fund (now The National Lottery Community Fund) in 2015.  Power to Change uses most of its endowment to directly support community businesses. We distribute our funding through open and targeted programmes, to help new community businesses start up and existing ones to be more resilient. Power to Change also runs a community business Research Institute.  The Research Institute seeks to support the charity’s charitable purposes and vision of ‘better places created through community businesses by commissioning high-quality research, promoting rigorous analysis and stimulating critical scrutiny and debate. In doing so we aim to shape both policy and practice. To enable Power to Change to distribute and manage grants, we need to market our programmes and projects to new potential applicants (prospects), make existing applicants aware of new programmes and projects, and report both to the funders and the public as to the success of the charity and its successful applicants.

Power to Change may also identify potential applicants who are in job roles that are likely to require its programmes and projects and communicate this to them, either by phone, email or post. This communication will be in accordance with PECR (Privacy and Electronic Communications Regulation 2003). If you choose not to receive these communications, we will update your permissions accordingly.

Subject to this, we will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

  1.      Disclosing Personal Information

We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. Where we use any such sub-processors, we undertake prior due diligence to confirm that they meet recognised adequacy standards for data protection including confidentiality; this includes any that are located outside of the EEA.

Where relevant, and as stated previously, we may disclose your personal information to our selected partners who work with us insofar as reasonably necessary for the purposes set out in this policy.  Your personal information will only be shared with the relevant partners with regards to your application and/or grant, information will not be passed to these partners where there is no good cause.

The list of Power to Change Trust’s grant management partners are available upon request by emailing info@powertochange.org.uk

We may disclose your personal information:

(a)      to the extent that we are required to do so by law;

(b)      in connection with any ongoing or prospective legal proceedings;

(c)      to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)      to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

  1.       Data Retention

This Section sets out our approach to data retention, which is designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that specific purpose or those purposes.

Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

(a)      to the extent that we are required to do so by law;

(b)      if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

  1.       Security of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password and firewall protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our websites confidential; we will not ask you for your password (except when you log in to our websites).

  1.       Changes to This Policy

We will update this privacy policy when necessary to reflect feedback, changes in our programme/projects and services or legal changes. When we post changes to this policy, we will revise the “Effective Date” at the top of the privacy policy and will describe the changes in the Change History page.

If there are material changes to the privacy policy or in how Power to Change will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy policy to learn how Power to Change is processing your information.

  1.   Third Party Websites


Our websites include hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties information.

  1.   Data Protection Registration


Power to Change Trust Limited is registered as a data controller with the UK Information Commissioner’s Office. Our data protection registration number is ZA169594.

  1. Contact Us

If you wish to talk through anything in our privacy policy, the information we hold about you, find out more about your rights or obtain a copy of the information we hold about you, please contact us, we will be happy to help.

If you wish to raise a complaint on how we have handled your personal information, you can contact our Lead Data Manager who will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal information in accordance with the law, you can complain the Information Commissioner’s Office (ICO).

Our Lead Data Manager can be contacted in writing at:

Power to Change, Clarence Centre For Enterprise & Innovation, 6 St. Georges Circus, London, SE1 6FE.  or you can email info@powertochange.org.uk with “Data Protection” as the email subject.

We are a registered Charity in England and Wales under registration number 1159982.

You can contact us by writing to the business address given above, by using our websites’ contact forms, by email to info@powertochange.org.uk or by telephone on 020 3857 7270.


Last updated: October 2019     

We have some cookies active on our website, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help to:

  • Make our website work as you’d expect.
  • Remember your settings during and between visits.
  • Improve the speed/security of the site.
  • Allow you to share pages with social networks like Facebook.
  • Continuously improve our website for you.

If the settings on the browser that you are using to view this website are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so may mean that our site will not work as you would expect.

How long do cookies last?

When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These dates can be:

  • Some date in the future – which might be a few minutes or a few hours from now (to track something like your shopping cart in an online store). The cookie might expire many years in the future, to keep track of your browser for a long time.
  • When you close your browser – this is called a session cookie, the next time you start your browser these will have vanished.
  • Some date in the past – this is how the server asks a browser to remove a previously-stored cookie.

Our own cookies

Our website uses cookies and similar tracking technologies to enable functionality on the website, and to assist with marketing services to interested individuals. Cookies help us improve by telling us which pages are being viewed, letting you navigate between pages efficiently, remembering your preferences, and overall ensuring you enjoy your browsing experience on our website. The chart below explains how we generally use cookies.

Authentication These cookies help us show you the right information by personalising what you view.
Security These cookies help us detect suspicious or malicious activity on our services, and support other security features
Preferences and Functionality These cookies allow our services to recognise you and your preferences. For example, they can auto-fill a form for you, provide you with customised content, remember your settings, and more.
Research, performance, and analytics


These cookies help us understand how well our website is performing by measuring your interactions with it. We use insights from these cookies to improve on current services, and to research and develop new services or features. They also help us use plugins that allow you to enjoy certain functions, such as sharing our pages on your social media accounts.


We use two types of cookies, session cookies and persistent cookies.  These make our website work including:

  • Identify your browser while logged in and to process online transactions
  • Make it easier to log into and use our service.
  • Allowing you to add comments to our site.
  • Remembering if we have already asked you certain questions
  • There is no way to prevent these cookies being set other than to not use our site.

The cookies described in this policy only apply to our own website and our marketing pages.

Google Analytics, Optimise and Search Console

Our website uses Google Analytics, Optimise and Search Console, web analytics services provided by Google, Inc. (“Google”). The information generated by the cookies about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, may limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites.